Refund policy

Last updated: November 8, 2026

At Lipemwear, we want you to feel confident shopping with us. Please review this policy before placing your order.

Return window and condition

Request a return within 30 days of delivery by emailing support@lipemwear.com. Eligible items must be unworn, unwashed, unused, and in their original condition with tags attached.

Non-returnable items

Final sale items, intimates, swimwear, jewelry, and any item marked non-returnable are not eligible for a change-of-mind return. If an item arrives damaged or incorrect, contact us so we can resolve the issue.

Damaged or incorrect items

Please contact us within 5 days of delivery with your order number and clear photos if your order arrives damaged or incorrect. Lipemwear covers any return shipping we require for an approved damaged or incorrect item and will provide instructions. This reporting request does not limit any rights you have under applicable law.

How to return an item

Email support@lipemwear.com with your order number and the item you would like to return. Wait for approval and the correct return address before mailing anything. Do not send returns to an address on a parcel without our instructions. Returns are handled by mail.

Return shipping and fees

For eligible change-of-mind returns, the customer arranges and pays return postage. We recommend a tracked service. There is no restocking fee. Original shipping charges, if any, are non-refundable unless the return is due to a Lipemwear error or a damaged or incorrect item.

Exchanges

We do not offer direct exchanges. For a different size, color, or item, request an eligible return and place a new order separately. New orders are subject to current availability and pricing.

Refunds

Once an approved return is received and inspected, we will notify you of the outcome. Approved refunds are issued to the original payment method within 5 days after inspection. Your bank or card provider may take additional time to show the credit.

Questions

Contact support@lipemwear.com for return questions. This policy does not limit any mandatory consumer rights that apply to your purchase.